Terms of service

Terms of Service – Al-Faeq
OVERVIEW
This website is operated by Al-Faeq Co. Throughout the site, the terms “we”, “us” and “our” refer to Al-Faeq Co. Al-Faeq Co. offers this website, including all information, tools and services available from this site to you—the user—conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using the website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, then you may not access the site or use any of our services.

Any new features or tools added to the store shall also be subject to these Terms. You can always review the most current version on this page. We reserve the right to update or change any part of these Terms by posting updates here. Continued use of the site after such changes constitutes acceptance.

Our store is hosted on Shopify Inc., providing us with the e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your country or region.
You may not use our products for illegal or unauthorized purposes.
Violation of any law or these Terms will result in immediate termination of your service.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (except for credit card info) may be transferred unencrypted across networks.
You agree not to duplicate or exploit any part of the service or site without written permission.

SECTION 3 – INFORMATION ACCURACY
We strive for accuracy but do not guarantee that information on the site is always current or complete.
You use the information at your own risk.

SECTION 4 – CHANGES TO PRODUCTS OR SERVICES
We reserve the right to change prices or discontinue products at any time without notice.
We are not liable for any modifications or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and in limited quantities.
Returns and exchanges are subject to our Return & Refund Policy.
We do not guarantee color accuracy due to screen differences.
We reserve the right to limit sales by person, region, or quantity.

SECTION 6 – BILLING & ACCOUNT INFO
We may refuse or cancel orders at our discretion.
You agree to provide up-to-date and accurate account and payment information.

SECTION 7 – THIRD-PARTY TOOLS
We may provide access to tools from third parties “as is” and are not responsible for your use of them.

SECTION 8 – THIRD-PARTY LINKS
We may include links to third-party websites. We are not responsible for their content, practices, or transactions.

SECTION 9 – USER FEEDBACK
By submitting any content (feedback, suggestions, etc.), you grant us permission to use it without obligation to you.

SECTION 10 – PERSONAL INFORMATION
Personal information submitted through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct any typographical or pricing errors without prior notice—even after an order has been submitted.

SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for any unlawful or abusive activity.
This includes but is not limited to: infringing intellectual property, transmitting malware, or engaging in fraudulent behavior.

SECTION 13 – DISCLAIMER OF WARRANTIES
We do not guarantee that the service will be uninterrupted, error-free or reliable.
Use of the service is at your own risk.

SECTION 14 – LIMITATION OF LIABILITY
Al-Faeq Co. and its affiliates shall not be liable for any indirect or consequential damages resulting from your use of the site or products.

SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Al-Faeq Co. and its affiliates against any claim arising from your violation of these Terms.

SECTION 16 – SEVERABILITY
If any term is found to be unenforceable, the remaining provisions will remain in effect.

SECTION 17 – TERMINATION
These Terms remain in effect unless terminated by either party.
We may suspend or terminate your access if you breach any part of these Terms.

SECTION 18 – ENTIRE AGREEMENT
These Terms, along with our other policies, constitute the full agreement between you and Al-Faeq Co.

SECTION 19 – GOVERNING LAW
These Terms shall be governed by the laws of The Arab Republic of Egypt.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service can be directed to:
📧 Email: alfaeqstore@gmail.com